Privacy Policy
1. SCOPE AND CONSENT
1.1. Personal data of individuals and legal entities-users of the Payweb service are processed by VEKATRADING LIMITED Registration No. IC20152350 is incorporated at Ras Al Khaimah Free Trade Zone Authority, United Arab Emirates, as an International Company on 28 December 2015. P.O. Box 31291 Al Jazeera Al Hamra Ras Al Khaimah United Arab Emirates (hereinafter - Company). The company is the owner of the Database of personal data of users https://merchant.payweb.by /.
1.2. Personal data of users https://merchant.payweb.by / are processed on secure servers located in Germany.
1.3. This Privacy Policy describes the procedure established by the Company for processing personal data collected through the site https://merchant.payweb.by (hereinafter referred to as the Site), the Payweb mobile application (hereinafter referred to as the mobile application) and related services and tools that allow users to register on the Site, publish or view in real time already published ads, use another, related with the above Payweb service. In all these cases, the Company processes users’ personal data exclusively within the requirements of the law "On Personal Data" and the Convention on the Protection of Persons in Connection with Automated Processing of Personal Data. This Privacy Policy has been developed in accordance with the provisions of these documents.
1.4. By using the Website, and/or mobile application, and/or other related services and tools of Payweb, the User gives his consent to the Company to process his personal data, such as the user name; the region of residence, e-mail address, contact phone number, other contact information and at the request of the user; ip addresses, other communication data of users; messages, letters, statements transmitted to the user by other users and vice versa, and also gives his consent to the transfer of his personal data to third parties, including the transfer of personal data abroad, to any third country, in accordance with this Privacy Policy and the User Agreement of the services https://merchant.payweb.by /.
1.5. Users should be aware that when they click on some links posted on the Website or in a mobile application, they may be redirected to sites (applications, etc.) of other companies outside the Company’s hosting space, where User information is collected outside the direct control of the Company. In this case, the Privacy Policies of third-party websites and/or applications will regulate the processing of information received from users by these third parties.
2. INFORMATION COLLECTED, RECEIVED AND POSTED BY THE COMPANY
2.1. Account Information: When a User creates an account on the Site, the Company may require certain information, such as a valid email address and password. The Account may include information about Users such as geographical location, first and last name, phone number and related information, including photographs and/or scanned copies of documents, screenshots of computer equipment and mobile devices that they can upload to their account. Users are responsible for all information they transmit to the Company.
2.2. Execution of transactions: As part of the activities of its website, the Company may transmit information about Users to: payment systems, payment agents, banks, financial institutions, currency conversion services and similar organizations with which a cooperation agreement has been concluded. Including personal and contact information necessary to fulfill its obligations to Users and process payments. Users are responsible for all information transmitted to the Company.
2.3. Advertising and Promotion: As part of the activities of its website, the Company may also process information related to the effectiveness of advertising campaigns, including which ads were viewed on the Website and on third-party sites.
2.4. Customer Service: When Users contact the Customer service department, the Company may - as part of the operations of its website - collect personal information necessary to fulfill the User’s request and receive feedback if necessary. The Company may also contact the User using the existing account contact information provided for this purpose. The Company may also collect other information about communication with Users, for example, any support requests submitted by Users or any feedback provided by them.
2.5. Website and mobile data: The Company may automatically receive and register on its servers information from the user’s browser or any device, including IP address, software and hardware attributes, pages requested by the User, mobile identifiers, information about the use of the application, and/or information about other devices used or system information level. This can happen on the Website or on a mobile application, or on third-party services. For more information on how users can control and/or block such information collection, see section 6 of this policy below.
2.6. Information obtained as a result of surveys: The Company may collect and store information that is obtained as a result of surveys that may be conducted by the Company or third-party contractors engaged by the Company, namely information regarding the type of User activity, websites, portals, mobile applications owned by the User, financial statistics, etc.
2.7. Attached information: The Company may also add information legally obtained from business partners or third parties to the Company’s existing data about its users.2.8. Information available from user profiles in multi-user Internet platforms (social networks): By registering on the Website, the User gives the Company consent to the collection and processing of information available from the relevant profiles in social networks, as well as to the publication in the relevant social networks of information about the User’s actions on the Website and / or in the mobile application.
Information that the Company does not collect and does not process:
The Company does not collect or process personal data about racial or ethnic origin, political, religious or ideological beliefs, membership in political parties and trade unions, and similar information.
3. IP ADDRESS, COOKIES and MOBILE IDENTIFIERS
3.1. As part of the activities of its website, the Company may collect certain information using technologies such as cookies, pixels, and local storage (as in your browser or mobile device).
3.2. COOKIES are small text files that store information directly on the user’s computer, mobile phone or other device.
3.3. Pixels are small digital images that are part of the codes on web pages that allow another server to measure the viewability of a web page, and are often used in combination with cookies. The code tracks if and when (and on which page) a pixel is loaded to indicate that the user is interacting with a page or part of a Site page.
3.4. With the help of cookies, the web server can save, for example, preferences and settings on the User’s computer, mobile phone or other device(s), which is then automatically restored on the next visit. Or, to put it another way, cookies serve, among other things, to make the use of the Site more convenient, so, for example, that the User does not have to repeat the login process on the next visit. The Company uses both persistent and session cookies. Persistent cookies remain on the User’s computer for a longer period of time, and session cookies are automatically deleted when the browser window is closed.
3.5. The Company may allow third parties, such as providers of advertising and/or analytical services, to collect information using these types of technologies directly on the Website page or mobile application. The data they collect is subject to protection in accordance with the current privacy policies of these third parties.
4. USE OF PERSONAL DATA
4.1. To provide its services, the Company may use the information that the Company collects and publishes for the following purposes:
4.1.1. providing customer service, including for creating and managing user accounts, solving technical difficulties and accessing various functions;
4.1.2. timely fulfillment of the Company’s financial obligations to the User;
4.1.3. control of general and individual user activity, such as going to different pages of the site, the choice of services provided;
4.1.4. communication with our users, including on issues of service, customer service or permitted marketing communications through any available communication channels;
4.1.5. conducting research and analytical activities in order to improve our service;
4.1.6. ensuring compliance with the User Agreement of the services https://merchant.payweb.by/, including the fight against fraud and the use of the service for illegal purposes;
4.1.7. evaluation of certain factors of personal information, in particular, for the analysis and prediction of personal preferences, interests, behavior or location.
4.2. The Company will store your personal data for as long as it is necessary to achieve the purposes for which they are collected, including to fulfill any legal, accounting or reporting requirements.
To determine the appropriate storage period, the Company takes into account the volume, nature and sensitivity of personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which the Company processes your personal data, and also whether the Company can achieve these goals through other means.
5. INFORMATION EXCHANGE
5.1. The Company may share the information it collects with affiliates located in a third country. These companies can only process and use the personal data received for the purposes specified in clause 4 of this Privacy Policy. At the same time, the transferred data remains the subject of this Privacy Policy.
5.2. The Company does not provide users’ personal information to non-affiliated persons, except in cases where there is a corresponding permission from Users, or under the following circumstances.
5.3. The Company may use third-party service providers to provide certain components of its services, in such cases, the suppliers do not have the authority to use the personal data obtained through the Company’s Website, other than to provide the Company’s services, and the personal data themselves are the subject of this Privacy Policy.
5.4. The Company reserves the right, in accordance with legal requirements, to exchange information with individuals and government agencies for the following purposes:
- Combating fraud and abuse on the Site;
- Investigation of alleged violations of the law or combating any other alleged violations of the User Agreement of the Services https://merchant.payweb.by / By Users.
5.5. The Company may provide users’ personal data to the requests of the competent authorities, executed in accordance with the requirements of the Criminal Code.
5.6. In accordance with the Privacy Policy, the Company undertakes not to rent or sell any personal data of the User. If the Company’s business or part of this business is sold or reorganized, and the Company transfers all or almost all of its assets to the new owner, then the personal data of users can be transferred to the buyer to ensure continuity of Site maintenance.
5.7. The Company may transmit certain depersonalized information (data that does not allow identifying Users individually) to third-party service providers, trusted partners or authorized researchers in order to better understand what advertising or services may be of interest to Users, to improve the overall quality and effectiveness of services on the Site or service, or to ensure their contribution to scientific research, which, in the opinion of the Company, can bring great social benefits.
5.8. The Company may transfer the information it collects to third parties that provide the Company’s services for the purpose of conducting research or providing services to Users, while the data that is transmitted is the subject of this Privacy Policy, and the third parties involved do not have the right to use the information received otherwise than to provide the Company’s services.
5.9. In cases of transfer of personal data provided for in this section 5 of the Privacy Policy, informing the User about the transfer of his personal data remains at the discretion of the Company.
6. USER CONTROL
6.1. Access, Correction and Deletion: Users who have created an account can access, correct or delete the information they provide. The User is responsible for the accuracy of the data provided on the Site. The posted information can be changed or deleted in the user’s personal account "My Profile" on the Website page, or in the application. The Company may terminate the processing of the User’s personal data if the User receives a written notification of the withdrawal of consent to the processing of personal data.
6.2. Selection of external parties: Some external entities operating on the site, for example, Google Adwords allow users to withdraw their consent to the collection and use of their data for advertising based on user activity. For more information and selection options, please visit http://www.networkadvertising.org.
6.3. Cookies: Most of the major computer (desktop) and mobile web browsers (for example, Safari, Firefox, Internet Explorer, Chrome, Opera) provide controls that allow the user to restrict or block the installation of Cookies on your systems. Please note that disabling Cookies in relation to domains of the first category (visited sites) and other domains (sites associated with visited sites) may in some cases lead to limited functionality of these websites.
6.4. Other rights of Users in connection with the processing of their personal data by the Company:
6.4.1. to receive information about the conditions for granting access to personal data, including information about third parties to whom personal data of users of the Site is transferred;
6.4.2. to access his personal data;
6.4.3. to receive, no later than thirty calendar days from the date of receipt of the request, except in cases provided for by law, a response on whether his personal data is being processed, as well as to receive the content of such personal data;
6.4.4. to make a reasoned claim to the owner of personal data with an objection to the processing of personal data;
6.4.5. to make a reasoned demand for the modification or destruction of personal data by the owner and /or the administrator of personal data, if these data are processed illegally or are unreliable;
6.4.6. to protect personal data from illegal processing and accidental loss, destruction, damage due to intentional concealment, failure to provide or untimely provision of them, as well as protection from providing information that is unreliable or discrediting honor, dignity and business reputation;
6.4.7. to file complaints about the processing of personal data to state authorities and officials whose powers include ensuring the protection of personal data, or to the court;
6.4.8. to apply remedies in case of violation of legislation on the protection of personal data;
6.4.9. to withdraw consent to the processing of personal data.
7. SECURITY
7.1. All information that we collect is reasonably protected by technical means and security procedures in order to prevent unauthorized access or use of data. The Company’s affiliates, trusted partners and third-party service providers undertake to use the information received from the Company in accordance with our security requirements and this Privacy Policy.
8. CHANGES TO THIS POLICY
8.1. This Privacy Policy was last updated on 10/07/2022. The Company may update this privacy policy from time to time, the new version of the Privacy Policy comes into force from the moment it is posted on the Internet at the address specified in this paragraph, unless otherwise provided by the new version of the Privacy Policy. The current version of the Privacy Policy is always available on the page at https://merchant.payweb.by / 8.2. If the Company has made any changes to the Privacy Policy with which the User does not agree, he is obliged to stop using the services of the Site. The fact of continued use of the site is a confirmation of the User’s consent and acceptance of the corresponding version of the Privacy Policy.